Our Ethics and Values

We pride ourselves on being a boutique rental property management and real estate company here in exciting wonderful downtown Vancouver. The most important thing about our company is what sets us apart from  our competition. We are a small company, totally client driven. You will always be a name and a face to us rather than a number. We pride ourselves in our personal relationships with our clients, many of whom become repeat customers over and over again. They also give us the ultimate accolade by referring us to their friends and relatives. We are so happy to have them all. If you are one of our clients, thank you so much for being part of our portfolio and we enjoy serving you.

I’d just like to say a few things about us. My partner Margaret and I started this company over 15 years ago and I’ve been in the real estate industry for over 25 years now. We’re both seasoned veterans in this market. We’ve worked for all the major companies before starting our own concern here at Downtown Suites.

Most importantly, we’re a company with very strong ethics; we also have very strong integrity. We’re very honest and very true, always, to our word. We try to do the very best we can for our clients and always go the extra mile. We oftentimes do way more than we are contracted to for our clients, but willingly do it because we always try to think of the client’s property as if it were our own, and we always deal with it in the same way.

So if you are overseas you can be very assured that we will always take good care of your property and do what we can to maintain it for you. And ensure that your investment is going to continue on appreciating. The main thing is that your property is maintained and kept in a secure and proper fashion and that’s what we’re here to do for you.

One of the things that Margaret and I, as business partners, have always tried to follow through on is our ethical and right way of living in our own personal lives that we have tried to bring into our office. We have a very happy office as a result, and everybody fits together and works well together. What we are really committed to is personal development, non-violence, meditation, vegetarian lifestyle, non-cruelty to animals – all the feel good and fuzzy things - but which are very real and dear to us. We are trying to have an ethical right-minded business here, based on these values.

Downtown Suites Better Business Bureau A+ Rating

Better Business Bureau Seal

We were pleased to receive the A+ rating from the Better Business Bureau. Downtown Suites participates in both the Better Business Bureau and the BBB OnLine Reliability Program. For more info, click on our BBB Online logo.